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Privacy

Privacy Policy

Cloud Labs respects your privacy and handles personal information in accordance with the New Zealand Privacy Act 2020. This policy explains what we collect, why, and your rights.

Who we are

Cloud Labs provides secure, cloud-based technology services to organisations, delivered through technology services partners.

What we collect

  • Contact details you provide (such as name, organisation, email and phone) when you enquire.
  • Basic technical information (such as device and usage data) needed to provide and secure the services.

How we use it

  • To respond to enquiries and connect you with the right partner.
  • To provide, maintain and secure the services.
  • To meet legal and security obligations.

Sharing

We share information only as needed to deliver the services (for example, with your nominated partner) or where required by law. We do not sell personal information.

Storage and security

Information is protected with encryption, least-privilege access and the security controls described on our Security & compliance page.

Your rights

Under the Privacy Act 2020 you may request access to, or correction of, the personal information we hold about you. Contact us to make a request.

Contact

Email support@cloudlabs.co.nz or call +64 9 974 2444.